Category: Uncategorized

Mission Moment: Debra Conte, Customer Journey Specialist

Here’s a little extra sunshine ☀️ during this cloudy time. Customer Journey Specialist, Debbie Conte, her daughter Jill and Son, Nicholas, spent the weekend volunteering for the City of Niagara Falls delivering supplies to make facemasks as well as preparing and delivering meals for those who could use a helping hand. They have offered to continue volunteering each weekend until the need is no longer there — we are so proud of Debbie’s commitment to the community, she is the embodiment of what it means to be a good neighbor and we are so lucky to have her on the NeighborWorks Community Partners team!

Updates to services: COVID-19 Response

Dear Neighbors,

Between a tough flu season and the recent news about COVID-19, we wanted to check in with you about changes to our programs and services, and visiting the office during this time, which will remain open Monday – Friday, 8:30am to 5pm until further notice. Please review the following updates to our programs and services:

  • At this time, we are suspending face-to-face counseling. If you have a counseling appointment, you can still maintain you appointment with your counselor via telephone or video conference. Please contact us so we can provide you with further instructions.
  • All education classes have been cancelled for March. We will follow up shortly with more information about rescheduling.
  • Home energy assessments will continue as scheduled, but will be doing health checks with all homeowners in advance.
  • Rent & loan payments continue to be due, as scheduled.

We will continue to evaluate the situation and share any changes to our office hours to our website, and on social media as things happen.

If you have other needs, or have further questions, feel free to give us a call at (716) 285-7778 or email us at info@nwcpniagarafalls.org and we will get back to you by the end day.

Thank you,
The NeighborWorks Community Partners Team